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In 1984, when a Government committee under the chairmanship of Mr E. G. Nugee QC was set up to look into the problems of management of privately owned blocks of flats (see Property Management Vol 5 No 2), both the National Consumer Council and the Building Societies Association, in their findings submitted to the committee, advocated the adoption of the Australian strata title system to replace the long leasehold. More recently, the Law Commission has called for the creation of a ‘commonhold’ system of ownership similar to the condominium concept in the United States and the strata title system in Australia. This paper presents the concept of strata titles as a system of flat ownership and management. The term ‘flat’ here is not confined to that for residential occupation but has a wider application extending to ‘airspace’. The paper examines the formation of a strata scheme, the legal and planning implications of ownership and, finally, the framework of operation.

To succeed in acquiring appropriate resources, socially innovative firms must develop social capital, by making connections with traditional partners, such as universities and multinational corporations, and nontraditional partners, such as nongovernmental organizations and the communities in which they work. This study is designed to show the application of social capital through the pursuit of bilateral relationships. In addition, it shows that collaborations are possible among partners – pertaining to social innovative firms. This study begins with a conceptual foundation that is included to define key constructs and propositions. The methodology is a qualitative case study of socially innovative firms in the agriculture industry in Mexico and Colombia. Both case studies show the creation of bilateral alliances with traditional and nontraditional partners to obtain resources. Moreover, the findings suggest that a social firm can unite its partners’ objectives toward social value creation. Having a common ground could trigger multilateral collaborations among the socially innovative firm’s partners to combine, integrate, and leverage the business ecosystem. This chapter provides evidence that today’s social entrepreneurs are willing to use hybrid structures that include for-profit and nonprofit elements to provide a solution for a social issue.

This paper explores “lessons learned” resulting from a process evaluation of a peer‐led HIV/AIDS prevention programme targeting street children and youth in urban Uganda. The purpose was to explore aspects of implementation that either enhanced or hindered the effectiveness of the peer educator (PE) role.

The process data derive from three reviews conducted throughout the project lifespan. The reviews engaged participatory evaluation methods such as focus groups (four) and workshops (three), as well as drawing on monitoring data such as activity evaluations.

The street youth in this project made effective peer educators. We suggest that letting the target group choose their peers and focusing on street youth undergoing rehabilitation engendered ownership of PEs by the target group and accountability among PEs themselves. The role was highly coveted and the PEs became powerful role models. The most useful work of the PEs lay in helping their peers to leave the risky environment of the streets, hence reducing their vulnerability to HIV/AIDS. By defining the role broadly and situating peer education activities within a broader strategy of capacity building and advocacy, we were able to remain sensitive to the context in which street youth make “choices” about their sexual behaviour.

This paper contributes significantly to our understanding of the effective implementation of the PE method in this setting. It will be particularly helpful to practitioners in the design stage of similar peer‐led programmes.

This study aims to analyze memes as valuable engagement and marketing communication tools in promoting over-the-top (OTT) platforms by monitoring users' sentiments and offering insightful information about their opinions by drawing themes from viral memes.

Content analysis of 1,230 user interactions was conducted using NVivo software on Instagram and Twitter pages from May 2022 to July 2023. Data were collected for sentiment analysis (consumer responses), and relevant themes (consumer interactions) were drawn which created the virality of memes.

Research findings reveal relevant themes, such as relatable, informative and interest-generating, that make memes go viral over social media. The sentiment analysis results showed that the intensity and strength of the positive comments were more substantial, contributing more to the virality of memes.

These findings provide themes for engaging content for OTT advertisers to boost brand recognition and engagement by strategically creating meme content and implementing better marketing communication.

This study uses factual data to offer new perspectives on viral meme propagation. It provides evidence that OTT marketers boost brand value and customer engagement through innovative customer-centric social media analysis.

To assess which partnerships were most critical during the recovery planning process following Hurricanes Maria and Irma. We discuss the roles and impact of different types of partners, barriers and facilitators to partnerships and lessons in collaboration during the development of the economic and disaster recovery plan for Puerto Rico.

The Homeland Security Operational Analysis Center (HSOAC) was tasked with assisting the Puerto Rican government with an assessment of damages from Hurricanes Maria and Irma and the development of the Recovery Plan. During the process, a small team compiled and coded a database of meetings with non-HSOAC partners. The team was divided into sector teams that mirrored FEMA’s Recovery Support Functions. Each sector completed two surveys identifying high impact partners and their roles and contributions, as well as barriers and facilitators to partnerships.

A total of 1,382 engagements were recorded across all sectors over seven months. The most frequently identified high impact partners were federal and Puerto Rican governmental organizations partners. NGOs and nonprofits were noted as key partners in obtaining community perspective. Sector teams cited a lack of trust and difficulty identifying partners as barriers to partner engagement. Given the expedited nature of disaster response, establishing partnerships before disasters occur may help facilitate community input. Early networking, increased transparency and defining roles and responsibilities may increase trust and effectiveness among partnerships.

To our knowledge, this is one of the few studies that quantifies and illustrates the partnerships formed and their contributions during recovery planning, and lessons learned.

According to the United Nations World Tourism Organization, sustainable tourism is a form of tourism that meets the needs of present tourists and host regions, while protecting and enhancing the opportunity for the future. It aims at having a low impact upon the environment and local culture; generating income and employment; and ensuring the conservation of local ecosystems. This paper aims to examine the ways in which the development and promotion of a new tourism product based on unique rural heritage and traditions contribute to the development of sustainable tourism by relating the practices to the sustainable development goals (SDGs) 1, 8, 10, 11, 12 and 17.

Drawing on a literature review on the topic of sustainable rural tourism, this paper uses a case-study methodological approach and provides an example of a sustainable rural tourism destination from the North Western development region of Romania (Cluj County, Transylvania) to depict specific sustainable tourism practices. The study uses a comprehensive desk-research based on secondary data from key industry and academic sources.

The research findings show that sustainable rural tourism can greatly support the development of rural destination and makes a significant contribution to the sustainable development of the Romanian tourism industry, in general, and rural economies in particular, as shown in the case examined in the paper. Sâncraiu represents an example of sustainable tourism practices that contribute to poverty reduction (SDG1 – Target 1.A), provide decent work and ensure economic growth (SDG8 – Target 8.9), help reducing inequalities (SDG10 – Target 10.3), protect and safeguard the world’s cultural and natural heritage (SDG 11 – Target 11.4), promote responsible consumption and production (SDG 21 – Target 12.b) and last but not least this destination demonstrates that development is only possible when partnerships are forged (SDG 17).

This paper illustrates that fostering unique rural heritage and traditions can contribute to the sustainable development of destinations. Sustainable tourism practices contribute not only financially to a destination but also to its social infrastructures, jobs, nature conservation, adoption of new working practices and the revitalisation of passive and poor rural areas.

This paper examines and depicts sustainable rural tourism development as a transformative strategy contributing to the long-term viability of a rural destination. The research findings can be viewed as an example of good practice, which may be applicable to other geographic regions with similar contexts.

The purpose of this paper is to examine the effect of including customers with special needs in the design of cultural and heritage services before the actual experience takes place.

Inclusive research through co-creation took place in the city of Barcelona, Spain, in 2017, comparing the effect of including (Route 2) or not including (Route 1) customers with visual and learning difficulties in the service design process of heritage walking routes.

The results show that the most important encounter in the heritage site context is communication, although the usage and service touchpoints were also significant. In addition, results showed that the ideal encounter or touchpoint should take place before the stay.

This paper contributes to learning about the designing of cultural and heritage experiences and including people with special needs in the service design process before the actual experience takes place.

Forcibly displaced populations face economic, social, and spatial restrictions that impact how they navigate and make sense of their surroundings. In refugee camps, children and youth’s agency may look less dynamic and obvious. In this study, the authors examine the concept of “thin agency” or “everyday agency” in children’s and youth’s daily decisions and actions in a highly restrictive environment. By analyzing written narratives of 55 adolescent girls in Kakuma Refugee Camp, the authors find that children and youth are constantly exercising agency and/or are actively involved in “agentic practices” on a spectrum consisting of three major categories: thinking, action, and change. Hence, the authors propose taking a balanced approach in the field of refugee education that recognizes not only the multiple complex challenges in forced displacement but also the capabilities and strengths embedded in both the personal and social sphere that help children and youth overcome those barriers.